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snapshot error encountered(156) while reading .vhd data

Created: 12 Dec 2012 • Updated: 15 Jan 2013 | 4 comments
This issue has been solved. See solution.

Hi All,

I am getting snapshot error while reading .vhd file . Please provide solution to fix it

12/13/2012 1:27:20 AM - Info bpbrm(pid=10172) UNICEFWEB01 is the host to backup data from    
12/13/2012 1:27:20 AM - Info bpbrm(pid=10172) reading file list from client       
12/13/2012 1:27:24 AM - Info bpbrm(pid=10172) starting bpbkar32 on client        
12/13/2012 1:27:26 AM - Info bpbkar32(pid=0) Backup started          
12/13/2012 1:27:26 AM - Info bpbrm(pid=10172) from client UNICEFWEB01: TRV - BACKUP 12/13/2012 1:30:22 AM UNICEFWEB01 UNICEFWEB01-10.3.4.11 Full FULL
12/13/2012 1:27:26 AM - Info bptm(pid=3124) start           
12/13/2012 1:27:26 AM - Info bptm(pid=3124) using 262144 data buffer size       
12/13/2012 1:27:26 AM - Info bptm(pid=3124) setting receive network buffer to 1049600 bytes     
12/13/2012 1:27:26 AM - Info bptm(pid=3124) using 30 data buffers        
12/13/2012 1:27:28 AM - Info bptm(pid=3124) start backup          
12/13/2012 1:27:32 AM - Info bptm(pid=3124) backup child process is pid 8860.5468      
12/13/2012 1:27:32 AM - Info bptm(pid=8860) start           
12/13/2012 1:28:42 AM - Info bpbkar32(pid=0) 5000 entries sent to bpdbm       
12/13/2012 1:30:16 AM - Info bpbkar32(pid=0) 10000 entries sent to bpdbm       
12/13/2012 1:30:33 AM - Info bpbkar32(pid=0) 15000 entries sent to bpdbm       
12/13/2012 1:33:40 AM - Info nbjm(pid=8480) starting backup job (jobid=127404) for client UNICEFWEB01, policy UNICEFWEB01-10.3.4.11, schedule Full 
12/13/2012 1:33:40 AM - Info nbjm(pid=8480) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=127404, request id:{B284D837-0657-43EC-A5D0-B44C4F3A8A58}) 
12/13/2012 1:33:40 AM - requesting resource IMGPUREDISK
12/13/2012 1:33:40 AM - requesting resource vasmumnbu1.NBU_CLIENT.MAXJOBS.UNICEFWEB01
12/13/2012 1:33:40 AM - requesting resource vasmumnbu1.NBU_POLICY.MAXJOBS.UNICEFWEB01-10.3.4.11
12/13/2012 1:33:40 AM - granted resource vasmumnbu1.NBU_CLIENT.MAXJOBS.UNICEFWEB01
12/13/2012 1:33:40 AM - granted resource vasmumnbu1.NBU_POLICY.MAXJOBS.UNICEFWEB01-10.3.4.11
12/13/2012 1:33:40 AM - granted resource MediaID=@aaaa_;DiskVolume=PureDiskVolume;DiskPool=IMGPUREDISK;Path=PureDiskVolume;StorageServer=inmapibak003.appscloud.net;MediaServer=inmapibak003.appscloud.net
12/13/2012 1:33:40 AM - granted resource IMGPUREDISK
12/13/2012 1:33:40 AM - estimated 25059015 Kbytes needed
12/13/2012 1:33:40 AM - Info nbjm(pid=8480) started backup (backupid=UNICEFWEB01_1355342620) job for client UNICEFWEB01, policy UNICEFWEB01-10.3.4.11, schedule Full on storage unit IMGPUREDISK
12/13/2012 1:33:40 AM - started
12/13/2012 1:33:42 AM - started process bpbrm (10172)
12/13/2012 1:33:51 AM - connecting
12/13/2012 1:33:55 AM - connected; connect time: 00:00:04
12/13/2012 1:34:03 AM - begin writing
12/13/2012 6:57:44 AM - Error bpbrm(pid=10172) from client UNICEFWEB01: ERR - failure reading file: E:\HperV-OS-Disk\Unicef_AD\New Virtual Machine\New Virtual Machine.vhd (WIN32 2: The system cannot find the file specified. )
12/13/2012 6:57:45 AM - Error bpbrm(pid=10172) from client UNICEFWEB01: ERR - Snapshot Error while reading file: GLOBALROOT\Device\HarddiskVolumeShadowCopy81\HperV-OS-Disk\Unicef_AD\New Virtual Machine\New Virtual Machine.vhd
12/13/2012 6:57:50 AM - Critical bpbrm(pid=10172) from client UNICEFWEB01: FTL - Backup operation aborted!    
12/13/2012 6:57:51 AM - Info inmapibak003.appscloud.net(pid=3124) StorageServer=PureDisk:inmapibak003.appscloud.net; Report=PDDO Stats for (inmapibak003.appscloud.net): scanned: 92851158 KB, CR sent: 1458364 KB, CR sent over FC: 0 KB, dedup: 98.4%
12/13/2012 6:57:53 AM - Error bpbrm(pid=10172) cannot send mail to paresh.surendrarane@sifycorp.com,dinesh.gangadhar@sifycorp.com,bala.nagarajan@sifycorp.com       
12/13/2012 6:57:58 AM - Info bpbrm(pid=3076) Starting delete snapshot processing        
12/13/2012 6:57:58 AM - Info bpfis(pid=0) Snapshot will not be deleted       
12/13/2012 6:58:03 AM - Info bpfis(pid=8688) Backup started          
12/13/2012 6:58:03 AM - Critical bpbrm(pid=3076) from client UNICEFWEB01: cannot open C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.UNICEFWEB01_1355342620.0     
12/13/2012 7:04:25 AM - end writing; write time: 05:30:22
snapshot error encountered(156)

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Marianne's picture

Please give us more info:

What type of backup is this?

What exactly needs to be backed up?

Have you tried to investigate this error on the client?

from client UNICEFWEB01: ERR - failure reading file: E:\HperV-OS-Disk\Unicef_AD\New Virtual Machine\New Virtual Machine.vhd (WIN32 2: The system cannot find the file specified. )

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Anandha Kannan - Sify's picture

Increased the VSS cache limit and backup got successfull.. thanks for symantec doc..

Marianne's picture

thanks for symantec doc..

Please share URL with the rest of us?

This information will be helpful to other users with the same issue.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links