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snapshot exchange error 196

Created: 01 Nov 2013 • Updated: 04 Nov 2013 | 5 comments
This issue has been solved. See solution.

Hi all,

I´m having a problem with my exchange policy, on the first job "snapshot job", it is scheduled to run at 8:30 PM, but the snapshot job end with 7 minutes wit status 196.

At this point I execute manual backup and run ok.

I have made a copy to test-policy and try to scheduled to another time, but the same happen.

My conclusion is that schedule doesn´t run but manual run ok, it start occur after exactly one week after daylight saving time here in Brasil.

Anybody help me?


Systems versions:

NBU master and client

OS windows 2008 R2 x64 master and client

Exchange 2010 

Operating Systems:

Comments 5 CommentsJump to latest comment

RamNagalla's picture

could you please post the output of command bppllist <policyname> -L

also you can try creating the new policy ( not copy from existing one) as same as old one.. and see how it goes...

i have seen few of the posts ended with creating the new policy and the reason was said as corruption in schedule... 

Verneti Berny's picture

Thanks Nagalla, I made new policy and will verify if it´ll ok, I attached output of command bppllist.


exchange.txt 3.36 KB

Verneti Berny

Unileaf - Brasil

Verneti Berny's picture

Thanks Nagalla,

I´d a new policy and running ok.

Thank you very much.

Verneti Berny

Unileaf - Brasil

RamNagalla's picture

you have 2:30 hours window open.. and getting EC 196 in 7 min is odd..  

hoping new policy would be fine... 

dont forget the deacivate the old policy... 

Zeeshan Shakir's picture

Are you sure, it ends in 7 mins? Extend the backup window. What does the job detailed status read, max job count reached for xyz storage unit?