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SNMP Test on device hanging

Created: 02 Oct 2012 | 1 comment

Hi everyone,

My company is eager to start using the agentless inventoy through snmp.

The problem is it doesn't seem to do much at al. When I go to agentless inventory and try to test one of the entries in the data mappings table it does nothing. I choose test on device, enter the ip ( or host name) and click on test and then it just keeps loading whitout giving any error or entry in the logs. I know that the snmp is enabled on that device and are known through the network discovery.

I asked a colleague who works also works with the management platform in an other company to test it in their enviromnent and he got the same result, nothing.

Is this a known bug or am I doing something wrong here?

We are running symantec management console Version 7.1.8280.

Kind regards,


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ral8667's picture

Same problem here.  No matter what information I put in to test, the popup screen shows a spinning wheel forever, well at lest for 5 minutes before I decide to close the window.  Doesn't seem to be working.