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Software bulletin are not getting downloading.

Created: 05 Dec 2012 | 1 comment

Dear All,

I am facing issues while downloading the softare bulletins on the SMP. It shows timeout error. Is there any way that, we can increase the timeout value of the downloading.


Sreejesh Kakkoth

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Roman Vassiljev's picture

Hi Sreejesh,

May I ask some questions about this issue?

- What version of Patch Management Solution are you using?
- Is it reproducible for all Software bulletins from different vendors?
- Is it possible to download same updates manually from vendors page?
- Could you please attach SMP logs captured when this issue was observed?

Thank you,