Video Screencast Help
Protect Your POS Environment Against Retail Data Breaches. Learn More.

Software bulletin are not getting downloading.

Created: 05 Dec 2012 | 1 comment

Dear All,

I am facing issues while downloading the softare bulletins on the SMP. It shows timeout error. Is there any way that, we can increase the timeout value of the downloading.

Regards,

Sreejesh Kakkoth

Comments 1 CommentJump to latest comment

Roman Vassiljev's picture

Hi Sreejesh,

May I ask some questions about this issue?

- What version of Patch Management Solution are you using?
- Is it reproducible for all Software bulletins from different vendors?
- Is it possible to download same updates manually from vendors page?
- Could you please attach SMP logs captured when this issue was observed?

Thank you,
Roman