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  • 1.  The software is currently experiencing temporary technical difficulties

    Posted Jan 10, 2008 10:35 AM
    Mail Security for SMTP 5.0.1.187.
    We regularly get the Conduit error message "The software is currently experiencing temporary technical difficulties, please try again later."  It goes on as long as an hour. Mail appears to deliver during this period.
     
    Any ideas?


  • 2.  RE: The software is currently experiencing temporary technical difficulties

    Posted Jul 14, 2008 12:30 PM

     

    I am also seeing this exact error on our SMS8340 log about couple times a day.

    Does anyone have a solution or more information on this error?

    SMS8340 V.7.6.1-14



  • 3.  RE: The software is currently experiencing temporary technical difficulties

    Posted Jul 15, 2008 04:25 AM
    My guess is that this message indicates an error when downloading the latest virus/spam definitions files from Symantec. It would be nice if someone from Symantec to confirm this or give us some more info.


  • 4.  RE: The software is currently experiencing temporary technical difficulties

    Posted Jul 15, 2008 11:39 AM

    Thanks for your reply and your hypothesis and your deduction is the best I've seem. 

     

    Anyone from Symantec support is monitoring this forum please chime in?



  • 5.  RE: The software is currently experiencing temporary technical difficulties

    Posted Jul 16, 2008 12:32 AM

    hi

     

    I found this issue from Symantec Knowledge Base

     

    Cause : This is a temporary connection issue when downloading the Anti Spam Rule Sets. 

     

    Solution : If this appears only now and then, this can be ignored. The technical difficulties are temporary.

     

    see this URL

     

    http://service1.symantec.com/support/ent-gate.nsf/854fa02b4f5013678825731a007d06af/619c6208daf2c0288825734d0000718c?OpenDocument

    Message Edited by ksyou on 07-16-2008 01:36 PM


  • 6.  RE: The software is currently experiencing temporary technical difficulties

    Posted Jul 16, 2008 11:39 AM

    Thanks ksyou for ending the mystery and appreciate your reply.