Client Management Suite

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  • 1.  Software delivery... need 64bit CMD

    Posted Mar 17, 2010 02:16 PM
    I am trying to build a software deliver job for our windows 7 64bit client machines that will install and configure the Remote Admin Tools using DISM. The problem is that Altiris causes the batch to run in 32-bit instead of the 64-bit. Is there a way around this?

    Batch file:
    ------------------------

    @ECHO OFF
    ECHO Install 64bit Admin Tool Pack
    amd64fre_GRMRSATX_MSU.msu /quiet

    ECHO Enabling Features
    dism /online /enable-feature /featurename:RemoteServerAdministrationTools /featurename:RemoteServerAdministrationTools-Roles /featurename:RemoteServerAdministrationTools-Roles-AD /featurename:RemoteServerAdministrationTools /featurename:RemoteServerAdministrationTools-Roles /featurename:RemoteServerAdministrationTools-Roles-AD-DS /featurename:RemoteServerAdministrationTools /featurename:RemoteServerAdministrationTools-Roles /featurename:RemoteServerAdministrationTools-Roles-AD-DS-SnapIns
    dism /online /enable-feature /featurename:RemoteServerAdministrationTools /featurename:RemoteServerAdministrationTools-Features /featurename:RemoteServerAdministrationTools-Features-BitLocker
     


  • 2.  RE: Software delivery... need 64bit CMD

    Posted Mar 17, 2010 02:29 PM

    which I believe is on the roadmap for a release this year. I doubt that you can force the program to run in a 64bit space, if the Altiris agent itself cannot.


  • 3.  RE: Software delivery... need 64bit CMD

    Posted Mar 18, 2010 06:26 AM
    Hi Mate

    Have you called your batch file .cmd or .bat ?
    This might sound irrelavant, but it actually isn't, the problem is if you call your batch file .bat it is executed via command.com instead of cmd.exe.

    /Morten


  • 4.  RE: Software delivery... need 64bit CMD

    Posted Mar 18, 2010 03:57 PM
    The other workaround for this is to call cmd.exe from the command line like so:

    \\%COMPUTERNAME%\ADMIN$\system32\cmd.exe /c "yourexe.exe"

    Since the AAgent is currently a 32bit application, it can only see (by default) 32bit sections of the system.


  • 5.  RE: Software delivery... need 64bit CMD

    Posted Mar 18, 2010 04:03 PM
    Also see AKB39284 for some additional details.  Not sure that the \\%COMPUTERNAME% will work; the referenced KB suggests using \\127.0.0.1\admin$\system32\ instead so maybe try that as an alternative.


  • 6.  RE: Software delivery... need 64bit CMD

    Posted Mar 22, 2010 04:22 PM
    I will try the loop back IP option later this week. In the mean time I just used DS to run the install since the DAgent is 64bit. :-)


  • 7.  RE: Software delivery... need 64bit CMD

    Posted Mar 27, 2010 10:21 AM
    Let us know how it worked out for you.


  • 8.  RE: Software delivery... need 64bit CMD

    Posted Mar 29, 2010 03:10 PM

    We had to use this KB for inventorying 64-bit machines before Inventory Solution supported it after a recent service pack.  We could never hammer down why there were a few machines who simply refused to run the task by IP address, though.  We wound up using localhost with no problems.