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Software delivery... need 64bit CMD

Updated: 30 Sep 2010 | 7 comments
noodleNT's picture
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I am trying to build a software deliver job for our windows 7 64bit client machines that will install and configure the Remote Admin Tools using DISM. The problem is that Altiris causes the batch to run in 32-bit instead of the 64-bit. Is there a way around this?

Batch file:
------------------------

@ECHO OFF
ECHO Install 64bit Admin Tool Pack
amd64fre_GRMRSATX_MSU.msu /quiet

ECHO Enabling Features
dism /online /enable-feature /featurename:RemoteServerAdministrationTools /featurename:RemoteServerAdministrationTools-Roles /featurename:RemoteServerAdministrationTools-Roles-AD /featurename:RemoteServerAdministrationTools /featurename:RemoteServerAdministrationTools-Roles /featurename:RemoteServerAdministrationTools-Roles-AD-DS /featurename:RemoteServerAdministrationTools /featurename:RemoteServerAdministrationTools-Roles /featurename:RemoteServerAdministrationTools-Roles-AD-DS-SnapIns
dism /online /enable-feature /featurename:RemoteServerAdministrationTools /featurename:RemoteServerAdministrationTools-Features /featurename:RemoteServerAdministrationTools-Features-BitLocker
 

Comments

jharings's picture
17
Mar
2010
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Probably not until a true 64bit agent is released

which I believe is on the roadmap for a release this year. I doubt that you can force the program to run in a 64bit space, if the Altiris agent itself cannot.

Jim Harings
HP Enterprise Services
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mortenleth's picture
18
Mar
2010
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Your batch file is ???

Hi Mate

Have you called your batch file .cmd or .bat ?
This might sound irrelavant, but it actually isn't, the problem is if you call your batch file .bat it is executed via command.com instead of cmd.exe.

/Morten

KSchroeder's picture
18
Mar
2010
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The other workaround for this

The other workaround for this is to call cmd.exe from the command line like so:

\\%COMPUTERNAME%\ADMIN$\system32\cmd.exe /c "yourexe.exe"

Since the AAgent is currently a 32bit application, it can only see (by default) 32bit sections of the system.

Thanks,
Kyle
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KSchroeder's picture
18
Mar
2010
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Also see AKB39284 for some

Also see AKB39284 for some additional details.  Not sure that the \\%COMPUTERNAME% will work; the referenced KB suggests using \\127.0.0.1\admin$\system32\ instead so maybe try that as an alternative.

Thanks,
Kyle
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dfrancis's picture
29
Mar
2010
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This is the solution

We had to use this KB for inventorying 64-bit machines before Inventory Solution supported it after a recent service pack.  We could never hammer down why there were a few machines who simply refused to run the task by IP address, though.  We wound up using localhost with no problems.

--Dave

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noodleNT's picture
22
Mar
2010
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I will try the loop back IP

I will try the loop back IP option later this week. In the mean time I just used DS to run the install since the DAgent is 64bit. :-)

KSchroeder's picture
27
Mar
2010
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Thanks

Let us know how it worked out for you.

Thanks,
Kyle
Symantec Trusted Advisor

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