Symantec Management Platform (Notification Server)

Hi,

I am using NS6.0.6074 and have been doing so for the last year or so.

Recently, I have started having problems with software being deployed to machines other than what is specified in the target collection.

I have deleted the task and recreated - same problem.
I have deleted the collection and recreated - same problem.
Is happening on different tasks and collections.

When I look at status for the task, it has all the computer names I selected in the original collection, however one of these names is duplicated again and again, but with a different username assigned to it.

When I go to these 'duplicate' users actual machines (these were not part of the collection) they have the software installed. How is the software getting to these random users - the machines are what are specified in the collection.

Does that make sense?

Does anybody know why this is occuring? As a result we are unable to deploy and software or updates with any confidence as we can never guarentee who is going to receive it.


Thanks for any help
Matt

this means the clients are 'sharing' the same unique identifier. The are several ways this could happen, but the most common is including the Altiris Agent in an image, without removing the machine guids from the image (prior to capture).

Use the duplicate guid kit to help track these down.

Ok - thanks for that Jim.

What are the other ways?

Our agents are sent to the clients after they are imaged to aviod just this problem.

I will use the GUID kit to see what is going on, but there must be a reason this is only starting to occur now after using it successfully for the past year......


Thanks
Matt

is with machines that are VM's being cloned or restored snapshots and being renamed during the process. I would start with comparing the suspect machines, and see if that they do indeed share a guid.