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software installed and meter usage count not showing in IT Analytics report

Created: 17 Jul 2013 | 1 comment

Hi 

We trying to puss out one report from IT analytics solution i.e Software installed by Location

When we fetch the report the Software installed count and Software meter usage count not showing 

If we fetch the report from default software compliance report it showing properly

Operating Systems:

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dprager's picture

Hello,

I believe what you are experiencing is a known issue related to historical tables for software license compliance not updating properly, which directly affects IT Analytics reporting.

For more information on this, please see the following KB article:

http://www.symantec.com/business/support/index?page=content&id=TECH197245

Note that you will have to contact Symantec support to obtain the scripts.

Hope this helps.

Darren