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software installed and meter usage count not showing in IT Analytics report

  • 1.  software installed and meter usage count not showing in IT Analytics report

    Posted Jul 17, 2013 07:36 AM
      |   view attached

    Hi 

    We trying to puss out one report from IT analytics solution i.e Software installed by Location

    When we fetch the report the Software installed count and Software meter usage count not showing 

    If we fetch the report from default software compliance report it showing properly



  • 2.  RE: software installed and meter usage count not showing in IT Analytics report

    Broadcom Employee
    Posted Jul 17, 2013 03:45 PM

    Hello,

    I believe what you are experiencing is a known issue related to historical tables for software license compliance not updating properly, which directly affects IT Analytics reporting.

    For more information on this, please see the following KB article:

    http://www.symantec.com/business/support/index?page=content&id=TECH197245

    Note that you will have to contact Symantec support to obtain the scripts.

    Hope this helps.

    Darren