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  • 1.  software installed date showing incorrect

    Posted Apr 22, 2013 03:57 AM

    Hi

    We using ITMS 7.1 SP2b

    We have migrated 1000 system from win xp to windows 7

    We collected these system inventory but Software installed date of these systems showing very old date.

    E.g There are many system which we formated in March 2013 but after collecting these machines inventory it showing software installed date is of Sept 2012, Oct 2012, Nov 2012 Etc.

    and there are many system who's software installed date is showing 2000,2002,2003

     



  • 2.  RE: software installed date showing incorrect

    Posted Apr 22, 2013 04:47 AM

    Hi CBZ9104,

     

    its bag in 7.1 SP2 pls try the following link..

     

    http://www.symantec.com/connect/forums/how-purge-software-list-installed-computers



  • 3.  RE: software installed date showing incorrect

    Posted Apr 23, 2013 11:25 PM

    HI CBZ9104,

    For each software installed on a Windows computer there is a registry key on HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall. Each guid number correspond to one software installed on the machine. These informations are base for Add/Remove Programs information.

    For example in the following picture yout have the Microsoft Lync 2010 registry information and related info on Add/Remove Program.

     

    InstallDate.png

    From this location Inventory Solution search for Add/Remove Program information and Installed Date information.

    So the first troubleshooting step is check this info in the Windows XP or 7 to verify if the source information is wrong.

    Regards,