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Software Rollout and software for new installed computers

Updated: 03 May 2011 | 1 comment
Linne's picture
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This issue has been solved. See solution.

One more problem with the altiris software delivery. As I told before, I roll out the Adobe Reader 9 and it went well. The job for the rollout ist assigned to the collection "All computers", excluded is the collection "Computer with Adobe Reader 9 installed". The job is active and is to be active in the future to catch all computers (computers which are most time offline and new imaged computer) to install the Reader 9. So far so good. Now I updated 1 of our 5 images and installed among other things the Reader 9. When I install a computer with this image and the computer get's the altiris agent, the job for the Adobe Reader 9 install runs! I think, this is because the Reader 9-job runs before the inventory-job of the computer has run or the collections on the server are updated with the information, that this client has already the Reader 9 installed and so the job must not run! Do you know of this problem.?How are you handling this? Regards Linne

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KSchroeder's picture
13
Feb
2011
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Too late...

Hi Linne,

Probably a bit late to help, and I suspect you've figured it out by now...but I would recommend against using "All Computers" or "All <anything>" as a collection for targeting Software Delivery.  A way which might work better would be a collection using the following logic (this will ensure that the machine has reported basic inventory already).  Maybe call it "Computers with Inventory posted" or something:

SELECT vr.Guid FROM vResource vr
JOIN Inv_AeX_OS_Add_Remove_Programs arp ON vr.Guid = arp._ResourceGuid 

Then, I would create a collection of "Computers with Adobe Reader 9.x" as so:

SELECT vr.Guid FROM vResource vr
JOIN Inv_AeX_OS_Add_Remove_Programs arp ON vr.Guid = arp._ResourceGuid
WHERE arp.Name LIKE 'Adobe Reader 9%' AND arp.Version LIKE '9.4.%'

Of course you can tweak the versions listed as needed, but be sure to leave the % in there as that is a wildcard to match any string.  Adobe is fairly consistent with their versioning now, but you'll still see regionalized versions sometimes.

Hope that helps!  I came across your post while looking for another one...

Thanks,
Kyle
Symantec Trusted Advisor

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