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Solaris 7.5 client install issue

Created: 25 Jun 2013 • Updated: 09 Jul 2013 | 5 comments
This issue has been solved. See solution.

Hello, I am getting the error below while trying to install the solaris 7.5 client on a solaris client server

Saving client binaries for Solaris/Solaris10.

Installing PBX...

Please wait while installation is in progress...

Installation completed Successfully

Installation log located here: /var/tmp/installpbx-29730-062413143039.log

Unpacking SYMCnbclt package.

Checking for pre-existing SYMCnbclt package.

Installing SYMCnbclt package.

./cp_to_client: pkgadd: not found  <<<<<<<

Failed to install SYMCnbclt on marzollo4<<<<<<

Cannot complete the install.

Aborting...

========== Unpacking package ==========

x SYMCnbclt.pkg, 373991936 bytes, 730453 tape blocks

x .pkg_defaults, 151 bytes, 1 tape blocks

== Checking for pre-existing package ==

package SYMCnbclt is not installed

========= Installing package ==========

 

A failure was detected running /var/strg/NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/Solaris/Solaris10/cp_to_client nbusever5.nnn.ccc3p.xx marzollo4.xxx.xxxxx.xx /tmp/install_trace.29380

File /usr/openv/tmp/install_trace.29380 contains a trace of this install.

That file can be deleted after you are sure the install was successful.

 

FYI - I had and error similar to this before with ./cp_to_client but not the same type error.  I tried different extract commands

gzcat NetBackup_7.5_CLIENTS.tar.gz | /usr/sfw/bin/gtar xvf -

 use /usr/sfw/bin/gtar -xvf <NBU.TAR> to extract the tar file...

However they did work,

Client server info is below

Solaris 5.10 SunOS Generic_148888-03 sun4v sparc sun4v

Our Master Server is  Linux using 7.5

Thanks

 

 

 

 

 

 

Operating Systems:

Comments 5 CommentsJump to latest comment

Vickie's picture
Hi,
Plz share the contents of file mentioned below,
 
File /usr/openv/tmp/install_trace.29380 contains a trace of this install.
Nicolai's picture

See 

https://www-secure.symantec.com/connect/forums/cptoclient-not-found

https://www-secure.symantec.com/connect/forums/cptoclient-upgrading-clients

Assumption is the mother of all mess ups.

If this post answered your'e qustion -  Please mark as a soloution.

nbustarter380's picture

Netbackup_use,  Nicolai    Thanks for your responses!

 

Here is the File /usr/openv/tmp/install_trace.29380 contains a trace of this install.

Saving client binaries for Solaris/Solaris10.

 

Installing PBX...

Please wait while installation is in progress...

Installation completed Successfully

Installation log located here: /var/tmp/installpbx-29730-062413143039.log

Unpacking SYMCnbclt package.

Checking for pre-existing SYMCnbclt package.

Installing SYMCnbclt package.

./cp_to_client: pkgadd: not found

Failed to install SYMCnbclt on marzollo4.

Cannot complete the install.

Aborting...

========== Unpacking package ==========

x SYMCnbclt.pkg, 373991936 bytes, 730453 tape blocks

x .pkg_defaults, 151 bytes, 1 tape blocks

== Checking for pre-existing package ==

package SYMCnbclt is not installed

========= Installing package ==========

A failure was detected running /var/strg/NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/Solaris/Solaris10/cp_to_client nbusever5.nnn.ccc3p.xx marzollo4.my.comp.xxxx. /tmp/install_trace.29380

File /usr/openv/tmp/install_trace.29380 contains a trace of this install.

That file can be deleted after you are sure the install was successful.

Thanks

 

Dyneshia's picture

First confrim you have the correct version : pkginfo -l VRTSpbx
 

Also confrim http://www.symantec.com/docs/TECH175097  ( applies for 7.5 )

ensure $LD_LIBRARY_PATH is set correctly

Ensure you are logged in as root, ensure you have priviledges to access the package.

Also ensure /tmp and /var/tmp are writable to you (when logged in as root) and that there is enough space in them. /tmp should be write permissions (dwxrwxrwt) same for  /var/tmp 

ls -ld /tmp /var/tmp - what does it say?

df -k /tmp /var/tmp

Did you follow the instructions to use gtar to extract the NetBackup_7.5_CLIENTS.tar file?

See this TN: http://www.symantec.com/docs/TECH154080

Have you tried downloading the install again, maybe it's corrupted?

Reivew : http://www.symantec.com/docs/TECH169733

Check out : https://www-secure.symantec.com/connect/forums/cli...

and

https://www-secure.symantec.com/connect/forums/net...

Last, confrim PBX install was ok.  Upload : /var/tmp/installpbx-29730-062413143039.log

 

SOLUTION
nbustarter380's picture

Thanks all for your help I appreciate it.

 

We put that solaris client on another NBU server using  a different client package and it installed correctly.