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Solutions not showing up correctly

Created: 15 May 2013 • Updated: 18 May 2013 | 10 comments
CraigV's picture
This issue has been solved. See solution.

Hi,

 

Can an admin please check out Connect...I've seen some forum topics that show as solved not indicate the post that was the solution. Can't share a screenshot, but clicking the show solution button takes you to the correct post, which looks like any other normal post (ie. no green border around it).

Thanks!

 

Craig

Operating Systems:
Discussion Filed Under:

Comments 10 CommentsJump to latest comment

.Brian's picture

Same issue here. Also, seems a new feature was added to allow for a "split solution"

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

John Santana's picture

yes please, the thread that I mean is on this forum and I cannot find the link for UNMARK as solution anymore ?

Kind regards,

John Santana
IT Professional

--------------------------------------------------

Please be nice to me as I'm newbie in this forum.

venktesh's picture

I have a same problem, i have marked one comment as a solution but now i want to clear it. No option dispaly.

Kevin's picture

Thanks guys,

We're aware of the problem and are working on it now.

Kevin

SOLUTION
CraigV's picture

It's fixed now, thanks Kevin!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

Kevin's picture

Thanks Craig,

It's still showing up in a few places so we'll keep working.

Kevin

Kevin's picture

Things are looking good now -- I think we have it licked.

I've verified that solutions are now displaying as they should.

Thanks for your patience.

Kevin

SOLUTION
venktesh's picture

Admin

Thanks. This issue has been resolved but in article voting status is running as 0 vote but when i voteup it instant display as 19 votes. How it possible?

 

John Santana's picture

Venkatesh, this could be another bug / issue to post unrelated to this issue ?

Kind regards,

John Santana
IT Professional

--------------------------------------------------

Please be nice to me as I'm newbie in this forum.

Kevin's picture

Venktesh;

We've also noticed the voting issue and are looking into it.

Thanks for your patience.

Kevin