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Solved: Faulting module name: PGPsdk.dll_unloaded - Windows Backup Failed

  • 1.  Solved: Faulting module name: PGPsdk.dll_unloaded - Windows Backup Failed

    Posted Jan 14, 2013 04:09 PM

    Windows Backup has been failing consistently.   I would occasionally recieve an error message in my application logs on Windows 7:

     

    Faulting application name: svchost.exe_SDRSVC, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
    Faulting module name: PGPsdk.dll_unloaded, version: 0.0.0.0, time stamp: 0x4f6c30d9
    Exception code: 0xc0000005
    Fault offset: 0x0000000059f0090c
    Faulting process id: 0x151c
    Faulting application start time: 0x01cdf293db4fec2c
    Faulting application path: C:\Windows\system32\svchost.exe
    Faulting module path: PGPsdk.dll
     

    It appears that Windows backup shadow copy was failing as it tried to access files in the root of the drive..the C:\  and the backup fails.   The files which seemed to be killing the backup were:

    PGPWDE00

    PGPWDE01

    PGPWDE02

    Telling windows to skip the root directory appears to have solved this problem.