Endpoint Protection

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  • 1.  some client groups are not showing with monitor risk log

    Posted Sep 04, 2012 04:45 AM

    Hello everybody,

     

    recently i added a new group and i added client to that group, but when i am searching for risk logs from that group i couldn't find it i investigate the problem by using advanced search but i couldn't found the group i am looking for.

     

     

     

    the clients inside that group are showing with the client tap normally as well when i am listing computer statues.but the group is not showing in advanced search groups.



  • 2.  RE: some client groups are not showing with monitor risk log

    Posted Sep 04, 2012 04:54 AM

    HI,

    Please Provide SNAP Shot for your SEPM console with group ?



  • 3.  RE: some client groups are not showing with monitor risk log

    Trusted Advisor
    Posted Sep 04, 2012 04:58 AM

    Hello,

    What version of SEP 12.1 are you running?

    Are there 2 domains created in the same SEPM? SEPM >> Admin >> Domains 

    Could you try creating a new group and then moving all the clients to the new group and check if you are able to receive risk logs?

    Hope that helps!!

     



  • 4.  RE: some client groups are not showing with monitor risk log

    Posted Sep 04, 2012 05:24 AM

    Hope you have the correct permission level set.



  • 5.  RE: some client groups are not showing with monitor risk log

    Posted Sep 04, 2012 05:24 AM

    make sure that you are monitoring the correct  domain.



  • 6.  RE: some client groups are not showing with monitor risk log

    Posted Sep 10, 2012 08:34 AM
    well i am using the admin user and it is in the right domain.


  • 7.  RE: some client groups are not showing with monitor risk log

    Posted Sep 10, 2012 08:53 AM

    Hi,

    Please try Create new group and move sep client on this group.