Some of the clients are not updared to version 12.1.2015 (12.1 RU2)
SPEM console are successfull updated from version 12.1.1 to 12.1.2015 (12.1 RU2), software packet for update of clients is exported (setup.exe).
On the SPEM console we have groups who containing computers from different branch offices.
Each group (branch office) have group provider located in branch office LAN. Installation packet for new version 12.1 RU2 is on the web server who work on the local group provider. Update proccess is set from SEPM: Cients->Install Packages->Add Client Install Package. "Download source" is set to be - http://provider.domain.com/sep/setup.exe и "Distribute upgrades over" 0 days.
The problem is that some of SEP clients in the groups are not updated to newer version.
We saw that on the computers that have this probem the packet (setup.exe) continuously are downloaded in folder: "C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Download\" i.e. the packed is downloaded to full size, after a few seconds the size becomes equal to 0 and download proccess starts again. In Event Viewer log on computers with problem no error messages, no file in %TEMP%\SEP_INST.LOG.
The computers with problem operationg on Windows XP and Windows 7.
At the same time, successfully been upgraded 30-40% from all computers into group (XPs and 7s) and all computers update to last antivirus definitions.
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