Video Screencast Help

Some components of SEP were malfunctioning

Created: 05 Jun 2012 • Updated: 06 Jun 2012 | 6 comments

hi all,

i would like to ask, why are some of the components of SEP are malfuntioning? how to solve this with out reinstallation? i usually do a reinstallation. thank you

 

ishmael

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pete_4u2002's picture

open the client gui and check which component is not working. if the drivers or services not running it will show this message.

Ishmael's picture

client gui shows some services was not running. i check the services and started all related to SEP services. but still component are malfunctioning.

Srikanth_Subra's picture

Please reinstall or repair the clinet..ir will work..

Thanks & Regards,

 Srikanth.S

"Defeat the Defeat before the Defeat Defeats you"
(Swami Vivekananda)

pete_4u2002's picture

which services are stopped. yeah, try repairing the SEP client using add/remove program.

cus000's picture

I would go with repairing first as pointed out by others above.

Mithun Sanghavi's picture

Hello,

What version of SEP 12.1 are you running?

Is this SEP 12.1 a managed client? If yes, have you disabled certain features / policies from SEPM?

Could you provide us a screenshot of the SEP GUI which shows the services are not working?

Check this Thread:

https://www-secure.symantec.com/connect/forums/sep-12-malfunction

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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