Some computers hang during SEP update.
Created: 22 Jan 2012 | 8 comments
Hello Friends,
I have problem with SEP, some computers of my network hangs during the SEP update,
What should i do?
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Could you please elaborate
Could you please elaborate your issue? What version of SEP are you using?
What exactly do you mean by Hang?And by updates do you mean virus defs or are you trying to upgrade a from one version to another one?
Sure, My computers hang
Sure,
My computers hang during sep virus defs update. I am using SEP 11.0.
When ever the client goes to start SEP update. Computer hangs up,
i need to restart the computer after that.
Are the clients managed or
Are the clients managed or unmanaged? Do you run liveupdate directly from the client or ask it to update itself from the SEPM? Please be specific on the SEP version.. (11.0.6)?
what version of SEP is having
what version of SEP is having this issue?
does it happen only during updates?
After upgrade does not machine does not return to normal working?
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Version of SEP is 12.1. And
Version of SEP is 12.1.
And yes, it happens only during update, after that, all clients work to normal performance.
If its an unmanaged client,
If its an unmanaged client, Uninstall and re-install Liveupdate and then run a repair on the SEP client and see if the issue still persists.
No, All Clients are managed
No, All Clients are managed clients.
Do you have a policy set to
Do you have a policy set to scan the machine when new definitions arrive? Please check your AV and AS policy.
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