Video Screencast Help

Some SEP 12.1 Questions

Created: 19 Dec 2013 • Updated: 19 Dec 2013 | 3 comments

1. is Advanced Download Protection also called Download Insight?

2. it this article :

http://www.symantec.com/business/support/index?page=content&id=HOWTO55268

it states " Symantec recommends that you keep the Insight lookups option enabled. If you disable the option, you disable Download Insight completely"

where is it possible to enable or disable "insight lookups"?

Operating Systems:

Comments 3 CommentsJump to latest comment

Brɨan's picture

1. Yes, it's part of Insight and it tracks URLs. It works in tandem with Insight.

2. In the AV policy under Download Protection on the Download Insight tab, just check/uncheck for what you need.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

greg12's picture

2. it this article :

http://www.symantec.com/business/support/index?page=content&id=HOWTO55268

it states " Symantec recommends that you keep the Insight lookups option enabled. If you disable the option, you disable Download Insight completely"

where is it possible to enable or disable "insight lookups"?

Here you can disable Insight for all SEP components  using it (Download Insight, SONAR, scans etc.):

Clients > [Group] > Policies > External Communication Settings > Allow Insight Lookups for threat detection

Brɨan's picture

jgrab,

Have you had success with this?

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.