Endpoint Protection Small Business Edition

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Something missing at Home panel

  • 1.  Something missing at Home panel

    Posted Jul 30, 2013 10:29 PM

    Untitled.png

    Can I know what software I miss out in order to show the missing piece at Endpoint Status?



  • 2.  RE: Something missing at Home panel

    Posted Jul 31, 2013 12:00 AM

    Do you have Enhanced security enabled in Internet explorer?

    Check this 

    The Home, Monitors, and Reports tabs in the Endpoint Protection Manager aren't loading completely - Images and graphs are missing.



  • 3.  RE: Something missing at Home panel

    Posted Jul 31, 2013 09:11 PM

    Try every steps, it stll happening.

    However SEPM v11 normal, it happen to SEPM v12 only.



  • 4.  RE: Something missing at Home panel

    Posted Aug 01, 2013 12:28 AM

    Please check this 

    1. Right-click on Desktop.
    2. Click Properties.
    3. Click Settings.
    4. Select 32 bit from Color quality drop down list.
    5. Click Apply > Ok.

    and this article

    http://www.symantec.com/business/support/index?page=content&id=TECH103853&locale=en_US

    whats the version of IE you are using ? if its 8, check this 

    http://www.symantec.com/business/support/index?page=content&id=TECH103832&locale=en_US



  • 5.  RE: Something missing at Home panel

    Posted Aug 01, 2013 04:19 AM

    IE9 + win7 Pro sp1



  • 6.  RE: Something missing at Home panel

    Posted Aug 01, 2013 04:23 AM

    Server Manager no include in Windows 7



  • 7.  RE: Something missing at Home panel

    Trusted Advisor
    Posted Aug 01, 2013 09:21 AM

    Hello,

    What version of SEP SBE 12.1 are you running?

    Check this Article:

    Endpoint Status pie chart on the Home screen of Symantec Endpoint Protection Manager console 12.1 does not appear.

    http://www.symantec.com/docs/TECH190454

    Follow the Steps provided below:

    1) Remove the Proxy settings from SEPM : 

    • Login to SEPM
    • Click on Admin TAB
    • Click on Servers
    • Right click Server
    • Edit Server Properties and click on Proxy server TAB

    2) Restart the SEPM Services from services.msc

    3) Login again to the SEPM

    4) Restore the Proxy Settings .

    Hope that helps!!


  • 8.  RE: Something missing at Home panel

    Posted Aug 01, 2013 09:41 PM

    12.1.3001.165



  • 9.  RE: Something missing at Home panel

    Posted Aug 01, 2013 09:54 PM

    Try the steps suggested by Mithun. If they do not work, you may need to contact support so they can work towards a resolution.



  • 10.  RE: Something missing at Home panel

    Posted Aug 01, 2013 09:54 PM

    Is this a remote manager console on win7?or you are loggin in to the Server and opening up the console?



  • 11.  RE: Something missing at Home panel

    Posted Aug 01, 2013 09:58 PM

    SEPM was installed on Win7



  • 12.  RE: Something missing at Home panel

    Posted Aug 01, 2013 10:01 PM

    Try this as well

    MS's KB 935560, "When you use Remote Desktop Connection to connect to a terminal server, PNG images do not appear in Internet Explorer 7 during that RDP session"

    There is a hotfix.

    http://support.microsoft.com/kb/935560

     



  • 13.  RE: Something missing at Home panel

    Posted Aug 01, 2013 10:20 PM

    still same thing.

    But I found something funny...

    It appear on 'Admin' admin account but not in another admin account



  • 14.  RE: Something missing at Home panel

    Posted Aug 01, 2013 10:21 PM

    I am using Java version



  • 15.  RE: Something missing at Home panel

    Posted Aug 01, 2013 11:58 PM

     

     

    Same SEPM, different admin login, figures also different.. What happen?Untitled_1.png