Hello,
What version of SEP SBE 12.1 are you running?
Check this Article:
Endpoint Status pie chart on the Home screen of Symantec Endpoint Protection Manager console 12.1 does not appear.
http://www.symantec.com/docs/TECH190454
Follow the Steps provided below:
1) Remove the Proxy settings from SEPM :
- Login to SEPM
- Click on Admin TAB
- Click on Servers
- Right click Server
- Edit Server Properties and click on Proxy server TAB
2) Restart the SEPM Services from services.msc
3) Login again to the SEPM
4) Restore the Proxy Settings .
Hope that helps!!