Messaging Gateway

 View Only
Back to discussions
Expand all | Collapse all

something strange in message queues log

  • 1.  something strange in message queues log

    Posted Mar 20, 2014 08:55 PM
      To From   Date Route Size  Last Error Next Attempts
      xxx@mydomain.com pipinge30@raveisre.com Wednesday, Mar 19, 2014 09:44:03 PM HKT

    [192.168.100.19]:41025

    		 14920 421 4.4.0 [internal] Failed to connect: no mail servers for this domain could be reached at this time Thursday, Mar 20, 2014 05:29:04 PM HKT 8

    My comany just bought a new SMG with version 10.5.1-2.

    SMG was configured but something strange in message queues log shown above.

    mails sent from pipinge30@raveisre.com to several internal recipients (some recipients' addresses aren't available) were routed to the IP address 192.168.100.19 which isn't in the range of my internal network. My internal sub-network is 192.168.1.0/24.

    These mails may be considered as spam mails, but why does SMG try to route these mails to that IP address? Is there any configuration wrong in SMG?

    Any information, help would be appreciated!

     

     



  • 2.  RE: something strange in message queues log

    Posted Mar 21, 2014 04:41 AM

    You can easily check the configuration of your SMG under Administration -> Hosts -> Configuration -> Click on <YourSMG> and have a rummage around it's SMTP settings and Internal Mail Hosts tabs.

    If all check out, then I'd recommend logging a case with Symantec to investigate.