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Sonar content is out of date

Created: 01 Apr 2014 • Updated: 02 Apr 2014 | 15 comments
vinu283's picture

Hi All,

I have a problem that in My environment and some of the clients are showing as out dated when i cheked it is showing as sonar content is out date

please help to get out ofthis problem

Version 12.1.1101.401

Clients 350

Regards

Vinod

Operating Systems:

Comments 15 CommentsJump to latest comment

vinu283's picture

No some of them are off-line

James007's picture

Check online some of system and check somar defination showing update or not.

SONAR Definitions are not updated on SEP 12.1 Clients.

Article:TECH178125  | Created: 2012-01-02  | Updated: 2012-02-01  | Article URL http://www.symantec.com/docs/TECH178125
.Brian's picture

Enable sylink debugging on an offline one to find out what's going on.

Have you tried a repair of the client?

Are the online ones out of date as well?

What PTP date is showing? The latest is 3/4/2014 rev. 11

http://www.symantec.com/security_response/definiti...

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

vinu283's picture

Hi Brain

I tried repair no result

yes some of the online clients are also outdated (sonar content only)

 Sonar content definitions are 3/19/2014 r11 it is showing if I am correct that is latest version

vinu283's picture

Hi James

Online clients few are up to date and few are out of date

Regards

Vinod

vinu283's picture

I tried but no result
 

Rafeeq's picture

on one client which is not updating the sonar defs, enable sylink logging and post it here

James007's picture

try to clear one of two system

How to clear out definitions for a Symantec Endpoint Protection 12.1 client manually
 
pete_4u2002's picture

whats the definition thats running on client today for SONAR and that  shows out of date?

vinu283's picture

Hi Rafeeq

can you please tell me how to do sylink logging

James007's picture

How to enable Sylink debugging for the Symantec Endpoint Protection 11.x and 12.1 client in the Windows Registry

Article:TECH104758 | Created: 2008-01-18 | Updated: 2013-02-26 | Article URL http://www.symantec.com/docs/TECH104758