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Sonar content is out of date

Migration User

Migration UserApr 02, 2014 12:05 AM

Migration User

Migration UserApr 02, 2014 12:06 AM

pete

peteApr 02, 2014 12:07 AM

Migration User

Migration UserApr 03, 2014 12:16 AM

Migration User

Migration UserApr 03, 2014 12:23 AM

Migration User

Migration UserApr 03, 2014 12:24 AM

  • 1.  Sonar content is out of date

    Posted Apr 01, 2014 11:58 PM

    Hi All,

     

    I have a problem that in My environment and some of the clients are showing as out dated when i cheked it is showing as sonar content is out date

     

    please help to get out ofthis problem

     

    Version 12.1.1101.401

    Clients 350

     

    Regards

    Vinod



  • 2.  RE: Sonar content is out of date

    Posted Apr 02, 2014 12:05 AM

    Does all sep client showing online ?



  • 3.  RE: Sonar content is out of date

    Posted Apr 02, 2014 12:06 AM

    No some of them are off-line



  • 4.  RE: Sonar content is out of date

    Broadcom Employee
    Posted Apr 02, 2014 12:07 AM

    can you repair one of the client?

     



  • 5.  RE: Sonar content is out of date

    Posted Apr 02, 2014 12:08 AM

    Check online some of system and check somar defination showing update or not.

    SONAR Definitions are not updated on SEP 12.1 Clients.

    Article:TECH178125  | Created: 2012-01-02  | Updated: 2012-02-01  | Article URL http://www.symantec.com/docs/TECH178125


  • 6.  RE: Sonar content is out of date

    Posted Apr 02, 2014 08:03 AM

    Enable sylink debugging on an offline one to find out what's going on.

    Have you tried a repair of the client?

    Are the online ones out of date as well?

    What PTP date is showing? The latest is 3/4/2014 rev. 11

    http://www.symantec.com/security_response/definitions.jsp



  • 7.  RE: Sonar content is out of date

    Posted Apr 03, 2014 12:13 AM

    Hi James

     

    Online clients few are up to date and few are out of date

     

    Regards

    Vinod



  • 8.  RE: Sonar content is out of date

    Posted Apr 03, 2014 12:13 AM

    Hi Brain

     

    I tried repair no result

    yes some of the online clients are also outdated (sonar content only)

     Sonar content definitions are 3/19/2014 r11 it is showing if I am correct that is latest version



  • 9.  RE: Sonar content is out of date

    Posted Apr 03, 2014 12:16 AM

    Yes it's correct



  • 10.  RE: Sonar content is out of date

    Posted Apr 03, 2014 12:23 AM

    Try to repair some client and check



  • 11.  RE: Sonar content is out of date

    Posted Apr 03, 2014 12:24 AM

    I tried but no result
     



  • 12.  RE: Sonar content is out of date

    Posted Apr 03, 2014 12:26 AM

    on one client which is not updating the sonar defs, enable sylink logging and post it here



  • 13.  RE: Sonar content is out of date

    Posted Apr 03, 2014 12:27 AM

    try to clear one of two system

    How to clear out definitions for a Symantec Endpoint Protection 12.1 client manually
     


  • 14.  RE: Sonar content is out of date

    Broadcom Employee
    Posted Apr 03, 2014 12:28 AM

    whats the definition thats running on client today for SONAR and that  shows out of date?

     



  • 15.  RE: Sonar content is out of date

    Posted Apr 03, 2014 12:30 AM

    Hi Rafeeq

     

    can you please tell me how to do sylink logging

     



  • 16.  RE: Sonar content is out of date

    Posted Apr 03, 2014 12:32 AM

    How to enable Sylink debugging for the Symantec Endpoint Protection 11.x and 12.1 client in the Windows Registry

    Article:TECH104758 | Created: 2008-01-18 | Updated: 2013-02-26 | Article URL http://www.symantec.com/docs/TECH104758