Sony Laptop with system recovery 2013 not seeing drives
We have a brand new Windows 8 Laptop we have just installed System Recovery 2013 on and it is not seeing the internal hard drive or the external drives when we go to do a disaster recovery backup. Windows sees the internal drives and external drives just fine. The internal drive is a 500 Gig Hard Drive. The external drive is a western digitial 3TB Mybook. When you go into the create a backup of my machine all we see is a system reserved partition on 2TB. Not sure where it is getting that. That drive only shows up if you check the show hidden drives box. The laptop is set to boot EUFI. According to my research System recovery 2013 is supposed to support that but I am posting just in case. Thank you.