SPA Authorization Service NOT Starting
the Puredisk SPA Authorization Service is not starting on N5020, so it's impossible to use N5020.
Last Night at 4.00AM Netbackup has lost contact with N5020, the error was 213.
trying to update Storage Server credential now returns this error:
RDSM has encountered an STS error: getStorageServerInfo
on N5020, we tried to stop Puredisk services (all of them were listed as running), with no success and with one specific error:
Starting Puredisk SPA Authorization Service: java /opt/pdspa/tomcat/bin failed
i can also see a lot of "webservice call" errors in N5020 logs
i also can see a lot of execfail*** under /tmp, like this one:
moreover, N5020 appliance web console is unreachable
i've tried to reboot N5020 2 times, but the result is just the same a lot of puredisk services are not running
can you please help us?