Video Screencast Help

Spam

Created: 20 Nov 2012 • Updated: 17 Dec 2012 | 4 comments
This issue has been solved. See solution.

Buenas tardes.

Se ha estado detectado que desde el correo de los usurio se ha estado enviando correos, el cual los usuario indican que ellos no lo mandan, el correo es el siguiente:

Se reviso en la consola de Symantec Endpoint Protection, pero los equipos no han reportado riesgo.

Tendran algun comentario al respecto?

Comments 4 CommentsJump to latest comment

.Brian's picture

Check these guides:

 

Symantec tools to help clear an infection

https://www-secure.symantec.com/connect/forums/your-system-infected-symantec-tools-help-clear-infection

Best practices for troubleshooting viruses on a network

http://www.symantec.com/business/support/index?page=content&id=TECH122466

How to use the Load Point Analysis within the Symantec Support Tool to help locate suspicious fileshttp://www.symantec.com/business/support/index?page=content&id=TECH141402

Security Best Practice Recommendations
http://service1.symantec.com/support/ent-security.nsf/docid/2009010808340848?Open&seg=ent

Best practices for responding to active threats on a network
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2010011510455048
 

Symantec Power Eraser User Guide

http://www.symantec.com/theme.jsp?themeid=spe-user...

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

joshua_mx's picture

Buenos dias

 

Estas acciones ya se realizaron en su momento, sin embargo se sigue presentando, alguna otra idea?

Rafeeq's picture

You should use Symantec mail protection for exchange

Symantec endpoint cant control spam.

SEP is antivirus and antispyware...

 

Mithun Sanghavi's picture

Hola,

Me parece un correo SPAM.

Estos mensajes de correo electrónico spam no puede ser bloqueado por Symantec Endpoint Protection, ya que no tiene una protección contra el spam de correo electrónico.

Para la protección de spam de correo electrónico, se requeriría de Symantec Mail Security para Exchange.

http://www.symantec.com/mail-security-for-microsoft-exchange

Espero que ayude!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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