Hi all,

Is there an improvement on this issue? In my case, "This is spam" button moves the message successfully to the spam folder as I configured it, but unfortately leaves the copy of submission message in the drafts folder which means it does not actually submit it, instead creates a draft copy. It is similar with the "This is not spam button" where it successfully moves the message to the inbox folder, but cannot send the submission message.

I've found an technical article on the Symantec KB, but it is not updated if the problem is solved or not:
http://service1.symantec.com/support/ent-gate.nsf/854fa02b4f5013678825731a007d06af/f75e5ac0a74873c58825734c00828e4c?OpenDocument

Any help will bbe appreciated.

Thanks & regards

Gorkem

This tool will not be fixed. According to the link in the document you found.

Symantec no longer provides technical support for the OutlookSpamPlug-in. Feature enhancements, other development and software defect fixes for the Symantec Brightmail Outlook Plug-in were stopped as of July 2006.

This problem only seems to occur with Outlook 2007 for me. It works fine on Outlook 2003. What I found though by looking at my mail server logs is that the submission IS actually sent. What is happening in Outlook is that the email you see in the Drafts folder is actually the copy of the sent email that should have been put in the Sent Items folder. For some reason the tool is just putting the copy of the sent email in the wrong folder.