After over 2 years of getting good value out of the Gateway appliance we are now starting to get a number of annoying problems after updating to Version 8. The latest has been that on two occassions the URL used in the SPAM digest message to users has spontaneously changed. This not only affects the visible URL at ther top of the message, but also the Release and View links. They no longer work! We can quickly fix this by resetting the Spam Quarantine login URL in the web console SPAM quaratine settngs, but not before the users have got useless messages.

Our correct setting points to a URL which is published on our ISA server. The substitute setting is of the form https://<CC Appliance Name>:41443/brightmail. This does not work for two reasons: the appliance cannot be directly accessed from outside the network (except by smtp connections) and even if it could it would not be an https connection (the SSL is terminated at the ISA server).

The first time that our URL setting was overwritten was after the appliance had been rebooted. But the one earlier this week just happened during normaal use.

Has anyone seen anyhing like this? Any fixes? It will be embarassing if it keeps happening.

Elliot