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Sponsored Groups are Live on Connect!

Created: 21 Oct 2012 • Updated: 21 Oct 2012 | 4 comments
meggie_woodfield's picture

Continuing our commitment to help you, our users, get the most value out of the Endpoint Management solutions, the product and documentation teams are sponsoring twelve groups on Connect. In these groups, you will find the best how to videos, articles, and product extensions available. By participating in one or more of these groups (depending on your needs and interests) you will gain access to best practices and content that has been reviewed by our subject matter experts. You will also find access to insightful advice from other users and a trusted conduit for submitting ideas for new content and improvements to our product team.

All these groups are live now! We encourage you to join these sponsored groups and start collaborating with our product team to make our solutions as valuable to you as they can be.

For more information on what a sponsored group is and for instructions on how to join and contribute, see the following article:
www.symantec.com/connect/articles/what-sponsored-group

Current Endpoint Management Sponsored Groups:

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EdT's picture

Well, you won't find them just yet, as the amount of content in the deployment and imaging group is pathetically small.  So small that I'm concerned that many users will lose interest as soon as they peek into the sponsored group and find so little content.

Was it not possible to get the product and documentation teams to produce some actual content before launching these groups, or are you expecting the user community to do all the work?

At the very least, an end to end process for first time users of any of the sponsored products to get up and running should have been made available. Take a leaf out of Microsoft's book and put up some training labs that users can participate in, to learn skills in using different aspects of the products.

Apologies to Meggie for being cynical, but I'm sure I'm not the only long time Symantec product user to have seen these initiatives flare up and then quickly die out like a cheap firework. Please give us some timescales to when some real content will be there - rather than "coming soon" ........

Thanks!

EdT

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

jon_sharp's picture

 

@EdT
 
Thank you for your feedback. We made the decision to launch all of the Sponsored Groups at the same time. Unfortunately for some groups, this meant launching before much of the content has been generated. Unfortunate as that may be, there is a lot of work being done by Symantec to produce content. I know of quite a few how-to videos that have already been produced and are merely awaiting the approval process before they can be made publicly available. This should happen in the coming days. While the content might be thin at this point, we are actively building it out.
 
While we hope to draw useful content from the vast experience of many of the members of the user community, that is certainly not our only source of content. In fact, at first we expect most of the content to be produced internally. However, as more and more users frequent the site and find it useful, we hope others will join in the creation side of things and help us make these forums even more useful to our users. 
 
As always, thank you for your feedback. If there are specific items you think we should cover, feel free to PM me with the details.
 
Thanks,
Jon
 

Sr. Product Manager
Endpoint Management and Mobility Group
Symantec Corp.

EdT's picture

I will be watching for the content!

Adding NIC and SATA drivers to WinPE via the Ghost Boot Wizard is a common discussion topic in this forum, so a video of how this is done would be a great help.

Another question that appears quite frequently is the setup of PXE which again would benefit from a detailed process.

 

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

meggie_woodfield's picture

Some videos for the Deployment and Imaging group created internally were just posted. I think two of them are as you requested in your comment:

http//www.symantec.com/connect/videos/adding-drivers-winpe-using-bootwiz-video

http://www.symantec.com/connect/videos/copying-and...

 

However, let me know if these are not what you were requesting and I can see if we can get some videos created.