Endpoint Protection Small Business Edition

I'm beginning to think licensing in SEP Manager needs to be done differently.  This is Small Business Edition.  I have a client that had 7 licenses.  Then they aded another single one and renewed all 8 but during this renewal I requested a co-term.  There were some mix-ups at Symantec and once they were finally resolved, I was basically sent a total of 5 additional .slf files.  In SEPM there is the option to either import renewal files or add new license files.  If I recall, renewals did not work always giving some message like "these do not appear to be renewal files" or some such.  So I had to bring them in as New license. Now all 8 licenses are present, however at he Home screen and admin summaries I see that I have 8 of 16 deployments. 

So my question is, do I delete the old and now expired licenses from within SEP?  Or is a full chain of licensing required? 

Thank you! 

hi,

You may contact to Symantec licensing team or Customer Support Assistance for better understanding Licence Concept.

How to engage Symantec Licensing for help with product licensing issues

http://www.symantec.com/business/support/index?page=content&id=TECH113612

 Or

http://www.symantec.com/support/assistance_care.jsp

Hi,

Full chain of licensing is not required only active license to be there in the console.

SEP 12.1 and License Concept

https://www-secure.symantec.com/connect/articles/sep-121-and-license-concept

Check following articles for more details:

Maintaining your license

http://www.symantec.com/docs/HOWTO55300 

Hello,

Delete the older Expired License and Add a new License which would assist you.

Also, check these Articles:

Downloading a license file for a new or renewed license, or a license upgrade

http://www.symantec.com/docs/HOWTO55112

Licensing Symantec Endpoint Protection

http://www.symantec.com/docs/HOWTO55056

Activating your new or renewed Symantec Endpoint Protection 12.1 product license

http://www.symantec.com/docs/HOWTO55294.

Hope that helps!!

You are all Symantec Ninja's.  I read each article linked and have learned some very good licensing info I did not expect to have learned so am very happy with that.  Plus my actual question was answered which I am grateful for as well. 

Thank you all.