Endpoint Protection

I have this error when i login to the Symantec Endpoint Manager Console. In the HOME PAGE it just take 2 or 3 minutes i prompt just like this.


 The database query time out. Try to reduce the number of filters, or increasing the sql server query timeout value
 An unexpected error occured. Try running the query again by using default filters values.
String encoding was possible not UTF-8, and may result from copying and paste data instead of typing data, try type data in the input field.


My database is Microsoft SQL2005.I not familar with microsoft sql 2005 server and how to add  and how to fix. Please help me.

hope this will help you

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2006031613323348

Thank you for your reply. I try your solution but it won't work.do you have another solution?

Pete has sent a good article, try doing a repair of

try this step again.

To change the IIS Connection timeout

1. On the Windows taskbar, click Start > Run.
2. In the Open box, type the following text:
   
   services.msc
   
    
3. Click OK.
4. In the right pane, right-click World Wide Web Publishing, and then click Stop.
5. On the Windows taskbar, click Start > Programs > Administrative Tools > Internet Information Services.
6. In the left pane, expand Web Sites.
7. Right-click Default Web Site and then click Properties.
8. On the Web site tab, under Connections, in the Connection Timeout box, type the value that you want (in seconds).
9. Click OK.
10. On the Windows taskbar, click Start > Run.
11. In the Open box, type the following text:
    
    services.msc
    
     
12. Click OK.
13. In the right pane, right-click World Wide Web Publishing, and then click Start

try keep on increasing timeout values also you may reindex the SQL server.