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SQL restore | Couldnt start rasman services

Created: 18 Aug 2012 | 2 comments

Hi Guru's,


Currently having issue with an sql restore and backup,

Client server was just rebuild,

Windows log


Event Type: Error
Event Source: Rasman
Event Category: None
Event ID: 20035
Date:  19/08/2012
Time:  11:30:36 a.m.
User:  N/A
Computer: <classified>
Remote Access Connection Manager failed to start because it could not create buffers. Restart the computer. Access is denied.
0000: 05 00 00 00               ....    
the first error occured since 17 aug
dbclient log
12:29:06.265 [3592.3552] <4> delete_old_files: entering delete_old_files.
12:29:06.280 [3592.3552] <4> CGlobalInformation::VCSVirtualNameList: INF - Veritas Cluster Server is not installed.
12:29:06.280 [3592.3552] <1> CGlobalInformation::VCSVirtualNameList:     CONTINUATION: - The system cannot find the path specified.
12:29:06.280 [3592.3552] <4> dbc_GetServerName: entering dbc_GetServerName.
12:29:06.280 [3592.3552] <4> getServerName: entering getServerName.
12:29:06.280 [3592.3552] <4> getServerName: Read server name from nb_master_config: <master Server>
12:29:06.280 [3592.3552] <4> CDBIniParms::CDBIniParms: INF - NT User is SYSTEM
12:29:06.327 [3592.3552] <16> OpenParmFile: ERR - Failed trying to get read access to C:\Program Files\Veritas\NetBackup\DbExt\MsSQL\MSSQL_master.bch
12:29:06.327 [3592.3552] <1> OpenParmFile:     CONTINUATION: - The system cannot find the file specified.
12:29:06.327 [3592.3552] <4> CDBbackmain::dbbackup: INF - Results of executing <C:\Program Files\Veritas\NetBackup\DbExt\MsSQL\MSSQL_master.bch>: 
<0> operations succeeded. <0> operations failed.
12:29:26.327 [3592.3552] <4> VxBSATerminate: INF - entering VxBSATerminate.
12:29:26.327 [3592.3552] <4> VxBSAGetEnv: INF - entering GetEnv - NBBSA_DEBUGFD
12:29:26.327 [3592.3552] <4> VxBSAGetEnv: INF - returning - 
Client server is windows 2k sp4
master server :linux redhat 2.6
nbu ver: Master 6.5.6 Client 6.5.4
Thank You Guru's


Comments 2 CommentsJump to latest comment

Marianne's picture

The rasman error has nothing to do with NetBackup. It tells you to reboot the server. Have you tried that?

Maybe sort out this Windows errors before trying to backup or restore SQL?


Please tell us how restore is intiated.
Using GUI then saving the script?
Please show us the script.
Are you restoring to same or different client?
If same, is client name exactly as before?

We see this error in dbclient log:

 OpenParmFile: ERR - Failed trying to get read access to C:\Program  Files\Veritas\NetBackup\DbExt\MsSQL\MSSQL_master.bch

Is this your restore script? Or backup script?

Have you verified correct forward and reverse lookup to Master?

If Master is not on DNS, you need to add hosts entry on client for master.

We also see  'NT User is SYSTEM'. Best to change NBU Client service  to same service account that is used to start SQL services.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

joe.forest's picture recovers System Tables and User Tables, Stored Procedures, Views, User Defined Data Types and Functions. Software restores .sql db up to 16 TB without changing original database data.