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SQL Server Backup Error

Created: 06 Jan 2013 • Updated: 22 Feb 2013 | 4 comments
This issue has been solved. See solution.

Dear All

My environment consist of Symantec BackupExec 12 for Windows Servers running on a Windows Server 2008 Standard R2
SQL Server is only use for SAP data not use for Share Point data

When I only running backup sql server 2008
I get this error message:"e0008485 - The item could not be opened while in use" it then gives me a point of reference saying "

For additional information regarding this error refer to link V-79-57344-33925" which comes up with nothing.

I would appreciate any information and I thank you in advance.

Comments 4 CommentsJump to latest comment

pkh's picture

I am not sure whether you are using BE 12 or BE 2012.  These are two different versions of BE.  However, BE 12 does not support Server 2008 R2 or SQL 2008 and BE 2012 does not support SAP.  See the SCL's below

http://www.symantec.com/docs/TECH56442

BE 2012 SCL

xuelien's picture

Thank you for your opinion
but I have used symantec backup exec 2012
running backup SAP data With SQL Server 2008 for long time
In recently
When I running backup SAP data With SQL server 2008
I get this error message:"e0008485 - The item could not be opened while in use"
and backup job failed
It's any possilbe for this situation
Thanks

VJware's picture

Using SQL Agent to backup SAP was possible with BE 2010, however with BE 2012 it's no longer supported.

SOLUTION
pkh's picture

You may be able to backup your SAP data using the SQL agent if your SAP system only uses 1 database.   If your SAP system uses more than 1 database, you are likely to run into problems during a restore.  See my blog on this.

https://www-secure.symantec.com/connect/blogs/can-...