Endpoint Protection

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  • 1.  SRTSP64.SYS Causes High CPU Usage

    Posted Mar 04, 2015 12:20 PM

    Hello Team,

     

       SRTSP64.SYS showing up taking high utilization on the server as per the task manager screen.

       But when we run the tool procexp.exe it shows SRTSP64 is using high CPU

      Kindly suggest

    Thanks & Regards

    Gerald David



  • 2.  RE: SRTSP64.SYS Causes High CPU Usage

    Posted Mar 04, 2015 12:56 PM

    What version of SEP here? Were definitions beign applied? Is it continuous?



  • 3.  RE: SRTSP64.SYS Causes High CPU Usage

    Posted Mar 05, 2015 01:18 AM

    Check the crkeyan comment against similar issue

    https://www-secure.symantec.com/connect/forums/srtsp64sys-cpu-usage-high#comment-10682211

     

    How to disable deferred scanning in Auto-Protect for Symantec Endpoint Protection

    Article:TECH224108  | Created: 2014-08-26  | Updated: 2015-01-13  | Article URL http://www.symantec.com/docs/TECH224108