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SSIM 4.6 and AD support

Created: 15 Feb 2010 • Updated: 20 Aug 2010 | 2 comments
naresh.gokara's picture

Hi All,

I am new to SSIM... I Just want to confirm weather the SSIM 4.6 can be integrated with Ative directory or not?? if yes.. how??
Also I want to know how ticketing system works in SSIM.. Can we configure the SSIM to create tickets automatically...based on the incidents?

Please help me guys..

Naresh

Comments 2 CommentsJump to latest comment

lukaszfr's picture

Hi,

You cannot integrate SSIM 4.6 with Active Directory, only version 4.7 supports that configuration.
About Ticketing - by default you need to create tickets manually but as far as I know it's possible to write web service application which provide incident-based autoticketing.

Antilles

naresh.gokara's picture

Thanks antilles.... Thanks for the info..