SSR 2013 and Buffalo Terastation TS-XEL
I am attempting to get SSR 2013 to backup to a Buffalo TS-XEL but have not been succesful. The backup fails at 5% every single time from every machine. The host machines can connect to the device via ping and browse the shared folders via explorer (Windows 2008 R2 Servers) and is using AD for authentication.
I'm using domainname\username as the format for the username to authenticate against the TS-XEL. Does anyone have any successful experience in backing up to a TS-XEL that can supply hints? I've found two articles online about this, one says to not use compression or to copy a recovery point to the NAS through Windows Explorer, neither of which is a viable option. The other site mentioned that when backing up to a linux based device it fails at 5%, the device needs to be changed from shared mode to user mode, but there are no options for this outside of turning on NFS and choosing between user mode and kernel mode which also did not seem to work?
P.S. I've also posted this at Buffalo's website and my company is a potential new customer for Symantec.