SSR 2013 Desktop Ed. Fails to Install
Upon discovering that Ghost is being dropped and being directed to SSR 2013 Desktop as a replacement, I downloaded the Trial Edition. Have tried 3 times to install but always get the same error: MSI 1602. The following snippet is from the install log:
04-02-2013,11:49:34 : Property(S): MsiLogFileLocation = C:\Users\Ernie\AppData\Local\Temp\MSI94eed.LOG
After some digging, I discovered the MSI code stands for USERCANCEL, which I did NOT do.
Doing a search on the Symantec forums, I found an entry related to Backup Exec 2010 that says this error can occur if components of Backup Exec are already installed. I don't have BExec installed, but I DO have Ghost 15 and Norton internet Security. Is this the source of the problem?