SSR 2013 to External Drive - Drive is Disappearing
I have a large installed base of laptops and desktops, all with an external Western Digital 1TB USB drive. I run SSR daily to send an image to the external drive as the backup destination.
However, frequently a handful of machines - not a consistent set - will no longer "see" the drive. When viewing the SSR console, the backup destination shows "Not Available".
The computer itself still can see and access the drive.
If I disconnect and reconnect the drive, SSR will see it again and the task can run successfully. Then some time later (days, weeks, months) the drive will disappear again.
There is no consistency to this error - all software is at the same version, all external drives are the same, all laptops and desktops are identical, all patches are managed through SCCM so all Windows patches are at the same version, and yet it's always different machines that come up with this issue.
Anyone else out there experiencing this or perhaps have a suggested fix? (Besides finding a different disaster recover solution - which is definitely on the table at this point!)