SSR Clients take 24 hours for receiving license
We are currently Using Symantec System recovery 2013 with symantec management console 7.1
This server is recently installed on a Windows 2008 R2 64 bit OS.
We are using Sysmantec System Recovery 2013 Management Solution to monitor our backup policy's and licenses.
Here's the problem:
Everything works fine, licenses and backup schedules are pushed to the clients.
However after installing a new client it takes about 24 hours before the license is pushed, we've enabled the client license eand the server license under the configuration policies.
On the clients the symantec management agent has been installed and Symantec System Recovery 2013 has been installed.
I've started the ssr agent and updated the configuration and i have sent a basic inventory. it says the configuraion has been changed.
However no license installed, if i leave the pc alone and wait for about 24 hours then everything works fine.
Anyone who has a solution on how to fix this?