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SSR2013 Desktop Edition Bluescreen of Death (BSOD) During Install

Created: 01 Feb 2013 | 2 comments

Earlier this week I attempted to install Symantec System Recovery 2013 (SSR 2013) Desktop Edition on a brand new out of the box HP Compaq 6300 Pro with Windows 7 Pro 32-bit installed.  Towards the end of the SSR 2013 installation, the machine experienced a BSOD and then would not successfully reboot unless a system repair was conducted.  Two attempts were made to install SSR 2013 onto this machine without success.  Each install resulted in a BSOD and a system repair.  However SSR 2011 installed perfectly and is now currently in use.

Has anyone experienced this issue with SSR 2013 during a fresh install?

Kindest regards,

Josh

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Markus Koestler's picture

I think its best to open a support ticket to sort the issue out !

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Markus Koestler's picture

Did you open a support call ?

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