Video Screencast Help

SSR2013 Snapshot Failure on Windows Server 2012 Essentials

Created: 16 Apr 2013 • Updated: 22 Apr 2013 | 11 comments
This issue has been solved. See solution.

Hi all,

I am running Windows Server 2012 Essentials and Symantec System Recovery 2013

I get an error when trying to backup, I will attach a picture shortly

Error reads: 

Snapshot failure while using Volume Shadow Copy Service. Please check application even log for VSS Errors. Error Code: EndCreateSnapshotSet (-2147212302)

-Error E4F3000E: Snapshot failure while using Volume Shadow Copy Service. Please check application even log for VSS Errors. Error Code: EndCreateSnapshotSet (-2147212302)

(UMI:V-281-1267-14)

Operating Systems:

Comments 11 CommentsJump to latest comment

Triven's picture

I''ve changed the shadow copy settings so that there is no limit set on shadow copy as suggested by the below blog:

http://bendingta.blogspot.co.uk/2013/01/error-e4f3000e-snapshot-failure-while.html

Restarted the services but no luck

SSR2013 Error.PNG

Kind regards

Riven Associates Ltd

htt

Chris Riley's picture

Which volumes are you backing up?

Process of elimination here......try backing up one volume at a time to see if the problem is specific to a certain volume or not.

Triven's picture

Hi Chris,

Thanks for responding.

I've now tried both individually and both come up with the same error.

Any more thoughts?

 

Kind regards

Riven Associates Ltd

htt

PravinAmin's picture

Hi,

Please refer to http://www.symantec.com/docs/TECH200584  and confirm if VSS troubleshooting steps solve the issue,

 

-Thanks,

Pravin

SOLUTION
Triven's picture

Hi Pravin,

Thanks for the help but this does not apply to a Windows Server 2012 Essentials Operating System.

any more ideas?

Kind regards

Riven Associates Ltd

htt

Chris Riley's picture

Can you provide the output of running vssadmin list shadowstorage ?

Chris Riley's picture

It's possible that the issue is related to this: http://www.symantec.com/docs/TECH205081

Using vssadmin are you able to create shadow copies for your volumes? If yes, the issue is probably with SSR.

Triven's picture

I haven't tried this yet, i will be shortly.

I don't suppose there are any patches/service packs available for SSR2013 yet?

Kind regards

Riven Associates Ltd

htt

Chris Riley's picture

Service Pack 1 is due around end of May (date is subject to change).

Let us know regarding creating shadow copies using vssadmin.

Triven's picture

Hi Chris, Pravin,

Just to let you know that I tried below website which Pravin offered even though it is not for a Server 2012 Essentials OS it appeared to fix the issue.

http://www.symantec.com/docs/TECH200584

Many thanks you both of you for all your help.

-Thanks

Tom

Kind regards

Riven Associates Ltd

htt