Symanec Protection Suites

 View Only
Back to discussions
Expand all | Collapse all

SSRS report (SharePoint 2013) is not working when symantec real time scanning is ON

  • 1.  SSRS report (SharePoint 2013) is not working when symantec real time scanning is ON

    Posted Apr 09, 2015 06:26 AM

    Hi All,

    I am facing issue while accessing reports from SharePoint sites and below is the error message. We are using Symantec Protection 6.0 for SharePoint Servers.

    Report Server has encountered a SharePoint error. ---> Microsoft.ReportingServices.Diagnostics.Utilities.SharePointException: Report Server has encountered a SharePoint error. ---> Microsoft.SharePoint.SPException: Virus Found:  ---> System.Exception: For more information about this error navigate to the report server on the local server machine, or enable remote errors (Fault Detail is equal to Microsoft.ReportingServices.ServiceContract.RsExceptionInfo).

    Error message shows "Virus Found", so we have disabled the antivirus scanning (Symantec Protection for real time scanning) and it started working.

    We have tried to add ".rdl" and ".rsds" files in the exception, but didn't work. Noticed that issue is happening when we enabled the option "Scan the item when download".

    Please suggest how we can rectify the issue without disabling any Symantec settings.

    Thanks,
    Anoop



  • 2.  RE: SSRS report (SharePoint 2013) is not working when symantec real time scanning is ON

    Posted Sep 28, 2015 02:41 AM

    Hello Anoop , 

     

    We are having similar Issues with Symantec Share poin protection . Were you able to fix the issue ?

     

    Regards

    Som



  • 3.  RE: SSRS report (SharePoint 2013) is not working when symantec real time scanning is ON

    Posted Oct 06, 2015 10:20 AM

    Does Symantec ever answer to this question? Seems that this product is unusable.

    Regards

    Andreas



  • 4.  RE: SSRS report (SharePoint 2013) is not working when symantec real time scanning is ON

    Posted Oct 24, 2015 03:21 PM

    I would advise to open a support case.