Washington DC Endpoint Management User Group

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  • 1.  Start Software Update Cycle not clickable

    Posted Nov 06, 2011 09:14 AM

    My patch policy is set to allow the user to start the patch cycle. However, the link is in the agent but I can't click on it to start the cycle. What gives?

    Software Update Agent 7.1.2306



  • 2.  RE: Start Software Update Cycle not clickable

    Posted Nov 09, 2011 12:51 PM

    Have those pesky developers been fooling around again?! My link is hot when an update is listed in the SW Updates tab on the client interface. 7.0 SP4 Patch Mgmt solution.

    Maybe you can give the users a shortcut to the AeXPatchUtil.exe and force it that way.



  • 3.  RE: Start Software Update Cycle not clickable

    Broadcom Employee
    Posted Nov 10, 2011 05:28 AM

    may you check whether you have maintenance window configured - if you're out of windows and don't have "override" option turned on - you would not be able to initiate the update cycle.