This started over the 1/10/2009 - 1/11/2009 weekend. It's been relatively stable for the beter part of 11 months till this started.



You start the service 'Altiris PXE Config Helper'. Normally it will start 'Altiris PXE Server' for you and manage the update of it. Now it fails to start 'Altiris PXE Server' and if I start 'Altiris PXE Server' myself, then 'Altiris PXE Config Helper' stops.



I turned on DEBUG mode for the log file and this is what I got back:

___________________________________________________________

I [09:16:02 01/13] (3208):

(3208)=================================================

(3208)======== PxeCfgService Log Session Start ========

(3208)=================================================

(3208)

D [09:16:02 01/13] (3208): PXE.INI file retrieval successful

D [09:16:02 01/13] (3208): Stage completed successfully

D [09:16:02 01/13] (3208): Processing next update stage

D [09:16:02 01/13] (3208): Processing Stage: PCSD_UPDATE_MULTICAST

I [09:16:02 01/13] (3208): Creating PXE boot image multicast IP address list

I [09:16:02 01/13] (3208): Enter: MultiCastReset( ... )

(3208)Second Num: Start=8 Len=1 strFNum=0

(3208) First Num: Start=6 Len=1 strFNum=1

I [09:16:02 01/13] (3208): Enter: GetAndVerifyBootOptionArray( ... )

D [09:16:02 01/13] (3208): Stage completed successfully

D [09:16:02 01/13] (3208): Processing next update stage

D [09:16:02 01/13] (3208): Processing Stage: PCSD_UPDATE_UPDATE_COMPLETE

I [09:16:02 01/13] (3208): PXE.INI file and/or PXE boot image updates successful

D [09:16:02 01/13] (3208): Stage completed successfully

D [09:16:02 01/13] (3208): Processing next update stage

D [09:16:02 01/13] (3208): Processing Stage: PCSD_UPDATE_START_SERVICES

I [09:16:02 01/13] (3208): Start PXE & TFTP Servers

I [09:16:02 01/13] (3208): StartServiceByName: Attempting to start

(3208) OpenService Error=0x424

E [09:16:02 01/13] (3208): StartRelatedServices: Unable to Start service

W [09:16:02 01/13] (3208): Failed to start PXE & TFTP servces - retrying

I [09:16:02 01/13] (3208): StartServiceByName: Attempting to start

(3208) OpenService Error=0x424

E [09:16:02 01/13] (3208): StartRelatedServices: Unable to Start service

W [09:16:02 01/13] (3208): Failed to start PXE & TFTP servces - retrying

I [09:16:02 01/13] (3208): StartServiceByName: Attempting to start

(3208) OpenService Error=0x424

E [09:16:02 01/13] (3208): StartRelatedServices: Unable to Start service

W [09:16:02 01/13] (3208): Failed to start PXE & TFTP servces - retrying

I [09:16:02 01/13] (3208): StartServiceByName: Attempting to start

(3208) OpenService Error=0x424

E [09:16:02 01/13] (3208): StartRelatedServices: Unable to Start service

W [09:16:02 01/13] (3208): Failed to start PXE & TFTP servces - retrying

E [09:16:02 01/13] (3208): Unable to start services

D [09:16:02 01/13] (3208): Processing queued updates: complete

I [09:16:02 01/13] (3208): Status check loop terminated

E [09:16:02 01/13] (3208): Error type: PCS_ERR_INTERNAL_FAILURE

D [09:16:02 01/13] (3208): Deleting RPC object

I [09:16:04 01/13] (4140): Enter: AddServiceWatch( ... )

I [09:16:04 01/13] (4140): AddServiceWatch: New Service Watch Added ( Key: 1231856164 Value: False)

D [09:16:07 01/13] (3208): Enter: StopPHMsgPipe( ... )

I [09:16:11 01/13] (3208): Service terminating for error or shutdown request

I [09:16:11 01/13] (3208): StopServiceByName: Attempting to stop

(3208)Not Running (ERROR_INVALID_NAME || ERROR_SERVICE_DOES_NOT_EXIST)