Video Screencast Help

Steps for upgrading EV

Created: 17 Feb 2014 • Updated: 21 Apr 2014 | 5 comments
This issue has been solved. See solution.

Hi  , Please provide steps for upgrading EV from 10.0 to 10.4. What steps I have to take first like . Can I run .exe file directly or do I need to upgrade sql database first if yes which one first please.

1) run Deployment scanner.

2) Backup of all the database and EV server .

Operating Systems:

Comments 5 CommentsJump to latest comment

AmolB's picture

Refer to Symantec Enterprise Vault 10.0.4 - Release Notes and Upgrade Instructions.

RahulG's picture

Are you running Compliance Accelerator or Discovery Accelerator in you environment ? If yes Make sure you have al look on the supported upgrade paths

As suggested by AmolZerocool follow the upgrade instructions , Apart form that It is also a good idea to go through the Maintenance routines prior to upgrade to ensure everything is in good shape, no outstanding errors,faults or issues, databases clean etc.


When performing the Upgrade make sure the SQL Mangement Studio is Closed on the SQL server , as sometime it causes issue.

NaturesRevenge's picture

1) Pay to have someone professionally come in and perform the upgrade for you. 

2) If there are any questions, refer to step 1. 


GabeV's picture


The upgrade guide referenced by AZC will be a good place to start. However, if you are not familiar with the Enterprise Vault product, it will be better (and safer) to have a consultant on site to assist you with the upgrade process, since from EV 10.0 to EV 10.0.4 there are some additional steps you need to perform, specially with the indexing part of the upgrade process.

I hope this helps.

“Success is not final, failure is not fatal: it is the courage to continue that counts.”–Winston Churchill