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Storage Expiry Issue

Created: 23 Jan 2013 • Updated: 25 Sep 2013 | 6 comments
This issue has been solved. See solution.

We recently re-enabled storage expiry on our system. Everything was going well and I started getting this in event logs;

Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault 
Date:          1/18/2013 8:31:14 AM
Event ID:      6611
Task Category: Storage Delete
Level:         Information
Keywords:      Classic
User:          N/A
Storage Expiry was stopped before it had completed 
Vault Store Name: Mail Central Vault Store 
Vault Store Id: 1DFB45F525421C243B446EB7EDCA89B861210000****s01a 
Anyone run into this before?

Comments 6 CommentsJump to latest comment

TonySterling's picture

Are you running expiry on a schedule or just doing run nows?

what version of EV?

JesusWept3's picture

Yup, just means you got more stuff to expire than the schedule would allow for, you should still have gotten events saying how many items were deleted and what not

Andrew Tankersley's picture

It's running on a schedule

Version 9.3

Since this has come up, I haven't seen any new events detailing deleted item counts

JesusWept3's picture

huh really?
So how long between the Storage Expiry started event and the storage expiry finished events is there?

JesusWept3's picture

No chance that the vault store was in backup mode was it?
May need to dtrace the StorageDelete process when it starts up and just see whats going on, wondering whether the storage delete process is just shutting down or something

Other than that it could be a sql blocking issue i suppose