storage services error when changing password of EV service account

noble's picture
noble
April 27th, 2008
when i changed password of EV service account,i can search message.but when i open the message,it's error:error when get doc from storage services
 
i check the eventlog ,it's display as follow:
 

event type:  error

event source:  Enterprise Vault

事件种类:  Storage Archive

event ID:    6576

date:                   2008-4-18

time:                   18:13:57

user:                   N/A

computer:      SVR520HP360

discribe:

Error processing Vault Store Volume.

 [Internal reference ASFCD]

%2

 

For more information, see Help and SupportCenter at http://evevent.symantec.com/rosetta/showevent.asp

data:

0000: b5 c7 c2 bc ca a7 b0 dc   μ???꧰ü

0008: 3a 20 ce b4 d6 aa b5 c4   : ?′?aμ?

0010: d3 c3 bb a7 c3 fb bb f2   ó??§???ò

0018: b4 ed ce f3 c3 dc c2 eb   ′í?ó?ü??

 
 
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TonySterling's picture
TonySterling
1 year 29 weeks ago

1. Verify the Vault Store path is pointing to a valid location.

2. Verify the Vault Service Account has Full Control permissions on the Vault Store directory.

Tony Sterling
bluesource

0 votes
noble's picture
noble
1 year 29 weeks ago

i'd checked that vault services accout has right permission to vault storage path.
 
is any more solution?
 
0 votes