Julian,
Good to see someone other than Tom replying, thanks for taking the time and reading.
I'm sorry if I wasn't clear, or tried to use tech wording higher than my capacity, the issue was solved last week, I did contact support and opened a case, but ended finding the answer faster by myself on the internet, and getting a 3 day later answer from support, the firm I work for has pgp desktop licences', universal server, an email gateway and blackberry support....
1. I don't know where I wrote that users needed to decrypt PGP desktop specifically, what I was pointing out to the PGP inline (or pgp partitioned - Thanks Tom for clearing it out, I might not have been clear on this), becomes a pain in the butt to de-wrap using other open pgp alternatives, so using any other alternative, isn't really a good choice - as the message sent will eliminate the file extensions when encrypting it using PGP inline (pgp partitiones) and unless it's a doc file, the other pgp-gpg software won't be able to decrypt it - when it comes to mac at least.
2.That is true, in the case that the recepient of the mail is also using the server, but not a standalone client in the laptop, or using a gpg alternative - in mac at least.
3. I am not familiar with the web messenger feature as I dropped windows and pgp desktop daily use in mac as well from my side of the firm, and it hard enough to teach the old associates to use pgp, let alone something else... I only use the pgp desktop on mac to support associates and try out new releases...
4. Mac is supported, don't know how far I would say fully, i.e, the belated releases facing the OS upgrades from Mac, the faux apperance that Lion is 100% supported as know glitches still exists, i.e, the pgp client randomly quitting, the client deleting accounts, no support for MAPI/Exchange accounts... As I say, I appreciate the fact that Mac is being taken into account, but the 93% of people who answered the poll share the sentiment that, well, fully supportted isn't an expression that can be used right now, hopefully in the future. I have downloaded all versions of mac to date (Incluing recelntly released MP3), tried each and everyone, hoping that the glitches will be solved, but it seems it's not quite there, and being the whole concept of encryption and security a really important one, a glass half full isn't a valid statement.
5. In relation to Tom's comments, I did try new keys we created for new associates using the universal server, but as I pointted out, for some odd reason in windows, which was the environment we tried in (at least 10 differente computers and keys) it was necessary to modify the XML file, some default programming in the instalation from what I've read in different posts and opinions, - that's why've I posted the links.
So I hope one day I can go back to recommending your product to new clients or people that are wow-ed at Mac's versatility, saying that PGP desktop is a must and a 100% reliable, to go hand-in-hand with their new mac, but not today...