Stuck in pre-processing
Backup Exec 11d Hotfix 37 Service Pack 4
Windows 2003 SP2
Tape Drive - Quantum Superloader3 SDLT4
Connected to server using a Adaptec 39320A Ultra 320 SCSI card
Trying to backup remote windows server which is in the rack beside the backup server.
The server I'm trying to backup is a Windows 2003 SP2 box. The server is a file / print server. I'm trying to backup the main drive which hosts all of our file shares.
The drive in question is windows volume H. H is an iSCSI connection to our SAN. The server is running the remote agent for windows servers, and I created a new job selecting the server and the H:\ on that server. The total amount that is going to be backed up is 1.5 Terabytes.
The AOFO is not selected.
The job starts and goes to the pre-processing stage. It is up to almost 24 hours on pre-processing.
The file server has Lotus Notes 7.0 Client installed on it. I'm not sure why, but I think certain apps might be using the DLL's to send mail using that server.
The backup server was once a domino archive server. So Domino Server 7 is installed but no longer actively running on this server.
The way we previously did backups was to create a snapshot on our SAN, and mount it as a local drive on our backup server. The problem was this made a full-backup every time. So I want to use the agent on the file server to backup the files instead, and that way we can go to more traditional backups, aka, a full done once a week, and then diffs done nightly.
I'm not sure if the domino and notes apps would be causing this to hang, or what, but am at a near total loss as to what could be done to resolve this issue. Any and all help would be greatly appreciated.