Workflow Soluiton

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  • 1.  Submit Incident Workflow Error

    Posted Jun 15, 2012 10:05 PM

    I am creating a workflow that submits an incident based on input from web forms and I am getting the following error when I test:

    Log Error: Exception at Run method with message :no data handler found for type AssignmentTarget
    Component Executed: Start (LogicBase.Components.Default.Process.StartComponent), exit path is ''
    Data:
    ErrorMessage = "no data handler found for type AssignmentTarget"
    Incident = Type: ServiceDeskIncident
    LastComponent = "Submit Incident Component"
    ModelID = "7415152c-b007-11e1-ab3d-005056ba0055"
    StackTrace = "   at LogicBase.Core.Data.DataTypes.ArrayBuilderDataType.GetValue(IData data)
       at SD.Components.ServiceCalls.SubmitIncidentComponent.Run(IData data)
       at LogicBase.Core.ExecutionEngine.SinglePathProcessComponentExecutionDelegate.Execute(IData data, IOrchestrationComponent comp, String& outputPath, IExecutionEngine engine, TLExecutionContext context)
       at LogicBase.Core.ExecutionEngine.AbstractExecutionEngine.RunComponent(TLExecutionContext context, IData data, IOrchestrationComponent comp)"

     

    - Thanks in advance



  • 2.  RE: Submit Incident Workflow Error

    Posted Jun 18, 2012 04:56 AM

    It seems you are using in the process a variable of data type that has no implemented a proper data handler required by workflow engine to process data of this type.

    Where the data type AssignmentTarget come from?

     



  • 3.  RE: Submit Incident Workflow Error

    Posted Jun 19, 2012 12:12 PM

    Thanks for the response. From your comments and more digging, I discovered that I need to install the SD.DataTypesCore library.

    Thanks,

    Vince