Subscribing to Support Articles
Hi Guys,
I subscribed to a few KB articles to find out when the error has been fixed or an update has been applied. I just received an email like this.
Dear Peter Sheridan,
Your subscription to "TECH171994 - Unable to install Deduplication Option after hotfix 167567 is installed. Error 1328...." has been updated in SymWISE.
The following updates have been made since 12/14/2011.
Unable to install Backup Exec Options after hotfix 167567 is installed. Error 1328.Error applying patch to file C:Config.MsiPTE912.tmp.
http://www.symantec.com/business/support/index?page=content&id=TECH171994&actp=SUBSCRIPTION
---
If you wish to cancel your subscription:
1) Visit http://www.symantec.com/business/support/index?page=home.
2) Login, if you have not already.
3) Click the "Manage Subscriptions" from the right side "My Support" menu.
4) Click on "Unsubscribe" option next to the subscription you wish to remove.
I go to the link and it takes me to the KB article, but I don't know what has changed since the last time I looked at it. How to other interpret these emails and know what has actually changed?
Thanks
Peter
Comments
To me, the change is the
To me, the change is the availability of the hotfix mentioned in the Solution section.
Yeah that was i was thinking
Yeah that was i was thinking too, but would be nice if Symantec highlighted what was new or differenet.
For example i got another one today,
Your subscription to "TECH167235 - Granular (GRT) backups of Sharepoint data, written to disk and with or without the A..." has been updated in SymWISE.
The following updates have been made since 12/22/2011.
Granular (GRT) backups of Sharepoint data, written to disk and with or without the Advanced Open File Option (AOFO) enabled, may fail with '0xe0001602 - Access is denied (Share point backup).
http://www.symantec.com/business/support/index?page=content&id=TECH167235&actp=SUBSCRIPTION
Oh well, as long as im not missing somthing simple!!
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