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Support case

Created: 18 Sep 2012 | 2 comments
bob47301's picture
bob47301
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I am unable to create support cases.  I have tried serveral times from different computers and different browsers.  Every time it throws an error when I try to submit the case.   And since that is the only way I can get support it is pretty frustrating...  
Anyone else having the same problem or has Symantec finally fixed it???

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jbwilliamson's picture
jbwilliamson
Support case - Comment:19 Sep 2012 : Link

Same problem for me this morning

HTTP Status 500 -

java.lang.IllegalStateException: Cannot create a session after the response has been committed org.apache.catalina.connector.Request.doGetSession(Request.java:2301) org.apache.catalina.connector.Request.getSession(Request.java:2075) org.apache.catalina.connector.RequestFacade.getSession(RequestFacade.java:833) org.apache.catalina.connector.RequestFacade.getSession(RequestFacade.java:844)

 

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Brian81's picture
Brian81 Trusted Advisor
Support case - Comment:20 Sep 2012 : Link

Looks to be an issue on Symantec side.

Have you tried again?

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